Jessica Zhang, senior vice president for Asia-Pacific at ADP, believes data-driven payroll now shapes governance and workforce strategy.

When AI implementation fails in HR, it rarely fails because of the model. It fails because of the content.

When organizations must continue moving forward under imperfect conditions, the role of HR must inevitably be redefined.

HR is facing a wave of new compliance complexities while stymied by broken systems and processes, unclear ownership and documentation errors.