Don't automate broken processes—follow these process improvement steps first.

Though more than three in four companies use AI in some capacity, only 27% have achieved AI adoption across their entire organization. The human element remains the barrier.

Younger generations are especially anxious, with nearly 90% of Gen Z and millennials saying an unplanned medical cost would disrupt their financial plans.

Despite burnout-busting evidence, anxiety about AI runs high among frontline employees, according to a new report from UKG. Work needs to be done, one leader says, to "explain the 'why' behind AI."