Elissa Tucker is Principal Research Lead, Human Capital Management (HCM), at APQC. Drawing on more than 20 years of experience in human resources research, writing, and advising, Elissa develops and executes APQC’s HCM research agenda, covering topics like leadership, talent optimization, human resources trends, recruiting and hiring, training and development, performance management, and talent management. Prior to joining APQC, she worked as a senior research consultant at HR consultancy Hewitt Associates.
Internal hiring can be a powerful and effective tool in HR's workforce planning toolkit, but it needs to be supported with the right infrastructure and resources.
Reskilling can drive employee satisfaction, engagement and retention, and develop critical employee skills—but it's not always the best move,
These strategies can help organizations understand the story behind their turnover and select the most impactful interventions to address it.
Finding an optimal hiring cycle time begins with benchmarking research and must also including an evaluation of the people, processes and technology involved in hiring.
A study by APQC examines what companies are doing to better attract and retain talent.

From Maven
By focusing on evidence-based guidance and early intervention, employers can achieve measurable ROI, including a 55% pregnancy rate without treatment and an average of $8,200 in savings per birth.
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From LearnLux
With employee financial stress impacting productivity and retention, choosing the right support program is crucial. This guide provides a comprehensive framework for evaluating financial wellbeing solutions for 2027 to find the best fit for your workforce.
Download Resource
From LearnLux
Discover how New Balance deployed a holistic financial wellbeing program to support its diverse workforce. Learn how their approach helped boost engagement, inclusion, and overall employee health.
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From Summit AR
Recover employee-related costs professionally and effectively with Summit AR, helping your organization reclaim what it’s owed while protecting employee relationships and your reputation.
Download Resource
From HireRight
HireRight’s 2026 Global Benchmark Report uncovers how organizations are adapting their screening, hiring, and workforce management strategies against a backdrop of AI-powered fraud, identity misrepresentation, and fake candidate profiles.
Download Resource
From Wex
By shifting away from generic bulk emails, Wex didn't just save valuable time--they unlocked incredible results.
Download Resource
From AllWork
This Buyer’s Guide will help you navigate the flexible worker model selection process, drawing on AllWork’s experience in helping mid-to-large-sized companies with onboarding, managing, and paying flexible workers at scale.
Download Resource
From Maven
With a diverse workforce that leans male, Deutsche Bank prioritized solutions that could support all employees equally--including fathers and caregivers--with a seamless, culturally competent experience.
Download Resource
From Wex
As the workforce’s needs become more complex, layoffs loom and resources shrink, it’s imperative to be strategic about supporting your HR and benefits team while protecting your own well-being.
Download Resource
From Maven
Employers are expanding women’s and family health benefits despite climbing healthcare costs. Yet employees report feeling less supported than they did just a year ago.
Download Resource
From Transcarent
Our survey of 1,340 HR and benefits decision-makers shows broad optimism about AI paired with pragmatic expectations.
Download Resource
From Maven
The proof is in the outcomes. When employers invest in menopause care, symptoms improve, productivity rises, and costs drop--by an average of $1,600 per employee.
Download Resource
From Transcarent
From GLP-1s to specialty oncology drugs, pharmacy spend is rising at an unsustainable rate, faster than any other benefit category, and most employers can’t explain where the dollars are going.
Download Resource
From Maven
By focusing on evidence-based guidance and early intervention, employers can achieve measurable ROI, including a 55% pregnancy rate without treatment and an average of $8,200 in savings per birth.
Download Resource
From LearnLux
With employee financial stress impacting productivity and retention, choosing the right support program is crucial. This guide provides a comprehensive framework for evaluating financial wellbeing solutions for 2027 to find the best fit for your workforce.
Download Resource
From LearnLux
Discover how New Balance deployed a holistic financial wellbeing program to support its diverse workforce. Learn how their approach helped boost engagement, inclusion, and overall employee health.
Download Resource
From Summit AR
Recover employee-related costs professionally and effectively with Summit AR, helping your organization reclaim what it’s owed while protecting employee relationships and your reputation.
Download Resource
From HireRight
HireRight’s 2026 Global Benchmark Report uncovers how organizations are adapting their screening, hiring, and workforce management strategies against a backdrop of AI-powered fraud, identity misrepresentation, and fake candidate profiles.
Download Resource
From Wex
By shifting away from generic bulk emails, Wex didn't just save valuable time--they unlocked incredible results.
Download Resource
From AllWork
This Buyer’s Guide will help you navigate the flexible worker model selection process, drawing on AllWork’s experience in helping mid-to-large-sized companies with onboarding, managing, and paying flexible workers at scale.
Download Resource
From Maven
With a diverse workforce that leans male, Deutsche Bank prioritized solutions that could support all employees equally--including fathers and caregivers--with a seamless, culturally competent experience.
Download Resource
From Wex
As the workforce’s needs become more complex, layoffs loom and resources shrink, it’s imperative to be strategic about supporting your HR and benefits team while protecting your own well-being.
Download Resource
From Maven
Employers are expanding women’s and family health benefits despite climbing healthcare costs. Yet employees report feeling less supported than they did just a year ago.
Download Resource
From Transcarent
Our survey of 1,340 HR and benefits decision-makers shows broad optimism about AI paired with pragmatic expectations.
Download Resource
From Maven
The proof is in the outcomes. When employers invest in menopause care, symptoms improve, productivity rises, and costs drop--by an average of $1,600 per employee.
Download Resource
From Transcarent
From GLP-1s to specialty oncology drugs, pharmacy spend is rising at an unsustainable rate, faster than any other benefit category, and most employers can’t explain where the dollars are going.
Download Resource
From Maven
By focusing on evidence-based guidance and early intervention, employers can achieve measurable ROI, including a 55% pregnancy rate without treatment and an average of $8,200 in savings per birth.
Download Resource




