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Have you ever had to ask a direct report to raise the bar on his performance -- without being able to offer any financial or promotion incentive?

Ever had to explain to an employee why her behavior -- in words and actions -- conflicts with the culture of your team or company?

How do you address the struggling performer who for years had been falsely rated as "meeting expectations" by his former supervisor? And what do you say to someone with an attitude problem?

Do these uncomfortable scenarios sound familiar? Do you have others, even worse, that you've had to deal with? If so, you won't want to miss this Webinar, exploring landmine-filled situations and exactly what you need to do to navigate them.

Nobody knows better how to deal with the most difficult performance appraisal discussions than Dick Grote. Dick is president of Grote Consulting Corp. and the author of "Discipline Without Punishment," "The Complete Guide to Performance Appraisal" and "The Performance Appraisal Question and Answer Book."

He has created performance management systems for several hundred of the best-known and most-respected companies, both in America and around the world.

More important, Dick is a master of providing practical, sleeves-rolled-up, step-by-step suggestions on how to deal with the most difficult situations. Instead of theory and philosophy, you'll get practical scripts and meat-and-potatoes tips on exactly what to say in the most challenging situations. Join us for what is sure to be an informative event.

Managers play a vital role in developing, engaging and retaining employees, especially when times are volatile. Recent research, however, shows that less than half of organizations believe their managers are effective when it comes to communicating with employees, helping them with their career development and promoting the employee-value proposition.

Today, managers are being asked to do more with fewer resources. But HR leaders must ensure that managers have what they need to get the job done, including a clear understanding of the goals and performance needed to help drive the strategic initiatives of the organization.

In this Webinar, Ilene Gochman of Towers Watson will share recent research that explores the differences between managers with high and low levels of engagement and identifies the leading stressors that can impact manager performance. Then, she will explore practical steps companies can take to improve the effectiveness and engagement of their managers.

Ilene Gochman is a senior consultant at Towers Watson. For more than 25 years, Ilene has been helping individuals, groups and organizations improve their organizational effectiveness. Dr. Gochman is a leader in Towers Watson's ongoing research efforts to determine how human capital practices and employee engagement impact financial performance. She is an expert on employee engagement and effectiveness, has spoken at conferences around the world, and is frequently quoted in business and human resources publications.

For the third year, Knowledge Infusion and Human Resource Executive® have teamed together to bring the HCM community a revealing study on how organizations are moving forward with integrated talent management initiatives, and the growing role of social collaboration.

Join this Webinar and be among the first to see how more than 400 of your peers responded to questions on strategy, approaches and the use of talent-management applications, as well as how social-collaboration adoption is progressing as a business initiative.

Participants of this event will be able to:

Obtain valuable data and understand evolving trends;

Benchmark their own initiatives against their peers;

Learn what the results mean, how to overcome key challenges and what HR can do differently to continue to reach desired business results.

Please join us for what is sure to be an informative event.

Since its creation, the Family and Medical Leave Act has offered complex challenges to human resource leaders as they craft policies and procedures to comply with the law and its relationship to the Americans with Disabilities Act, workers' compensation laws and other state and federal employee-leave regulations. The compliance challenges only increased in 2009 as the FMLA regulations were amended, as was the ADA.

In this Webinar, the presenters will highlight some FMLA best practices and offer helpful strategies for administering, communicating and enforcing FMLA leave.

Please join us for what is sure to be an informative event.

Although it's made notable progress since its days as "personnel," HR is still challenged with measuring and exhibiting its value. This no longer needs to be the case.

There are now able technologies, and proven-processes and know-how, which allow HR to measure its impact on business operations, customer experiences and financial results.

The great tragedy is most organizations still don't engage in these activities in an ongoing, sustainable way. In this informative and interactive webinar, Al Adamsen, a leading expert on workforce planning and analytics, will explore the reasons behind this and highlight the risks of not engaging in workforce planning and analytics in any economic climate.

In this webinar learn the benefits of workforce planning and analytics, including:

* Turnover, what drives it, and how retention of key talent can drive business performance.
* Identifying and using the 'right' information instead of anything or everything that's available.
* Moving leaders and the workforce from 'thinking' they know to 'knowing' they know.
* Creating accurate depictions of bench strength, development needs, and recruiting needs.
* Reducing risk by increasing the probability that investments of scarce financial and human resources actually deliver the desired return (ROI).

By attending, you will gain a better understanding of how workforce analytics can tell the data supported story of how HR's activities and how they impact business operations.

Obtain an appreciation for how many of the technologies and processes that are likely already in place can be leveraged to generate unique insight, which in turn, can deliver measurable and strategic value.

You'll also learn about innovative best practices from organizations that have built a workforce planning and analytics culture of capabilities.