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Highlights of the Upcoming HR Technology Conference®
The What, Why and How of Workforce Planning at Aetna
Workforce planning is something companies should be doing, particularly with the baby boomers retiring. The good or bad news is that technology is necessary for only a quarter of the work, but the right system can help employers focus on the gnarly information-gathering that technology cannot address. Aetna Vice President of Workforce Planning Melissa Cummings, who oversees Aetna's newly created function for strategic workforce planning, will detail a case study from one particular business unit and take attendees step-by-step through the implementation process -- from concept to the detailed final plan. How Whirlpool Builds a Global Workforce
Whirlpool still focuses on making consumer products for the home and sells quite a lot of them, with annual revenues of $20 billion. Despite outsourcing much of HR to Convergys, Whirlpool kept recruiting in-house. As vice president of HR for global product development, Tim Reynolds has the responsibility of maximizing Whirlpool's productivity and profits by finding engineers and other "high-degree" people, as he calls them, worldwide, including in emerging nations. Members of his virtual HR team are in more than a dozen countries, and he is working to mine and transfer the "tribal" knowledge out of their heads and into his systems. Why HR Business-Process Outsourcing Is Working at Cigna
HR people may not be surprised to learn about HR BPO deals that have gone bad. But HR at health insurer Cigna has been outsourced and live since January 2006, and Diretor of HR Operations John Kissel will tell you why it's going right. Since insurance companies (and commercial banks) were among the first to automate, they tend to have the oldest technology. Kissel started with an HR system from Dun & Bradstreet Software and a Genesys payroll. Today, he has PeopleSoft Version 8.9, Workscape for benefits administration and Authoria for compensation planning. With transactions covered, he's now ready to get strategic. He'll tell attendees exactly how, but more importantly he'll explain why he believes the key to BPO success depends on the relationship with the outsourcing provider, and how he rethinks that every single day.
Salesforce.com Tries to Re-Invent HR Salesforce.com is credited with re-inventing the delivery of business software with its Web-hosted Software as a Service (SaaS) Customer Relationship Management product. Of course, recruiting vendors have been doing that for 10 to 15 years. Nonetheless, faced with 35 percent annual head-count growth and a highly technical and fast-moving workforce, Vice President of Total Rewards and HR Operations Tudor Havriliuc is doing what most others are only talking about doing: re-inventing how HR works. Havriliuc is well informed about this topic, having been an HR consultant for the Corporate Leadership Council, Towers Perrin and PricewaterhouseCoopers. One telling example of his intent is that he positioned the rollout of his new HRMS as "business software," and the words "HR" and even the department's new name, "Employee Success," never appeared in any communications. He'll provide attendees with the specifics.
Yahoo! Re-Creates Employment Brand and Candidate Experience Everyone is familiar with Yahoo!, right? But what kind of place is it to work in and how does it treat its candidates and employees? Everyone knows Google gives free food. Three years ago, Yahoo! realized it had no employment brand, so it enlisted an advertising agency to help create one. After several iterations, they decided on "How Big Can You Think?" Then, more than a year ago, it started rolling the brand out globally and re-creating its end-to-end candidate experience. Needless to say, its new candidate Web site is one of the coolest around. Director of Talent Acquisition Technology Ken Cushman will demonstrate it for attendees, while Vice President of Global Talent Acquisition Carol Mahoney will focus on the business issues of competing for talent in one of the toughest arenas in the world. What's Really Happening Now in HR Outsourcing?
Most HR executives are no doubt already aware that times were tough last year for the comprehensive HR outsourcing business. Lowell Williams, executive director of global HR services for EquaTerra and HRE's outsourcing columnist, will tell attendees why and what's really going on now in this fast-changing industry. No one is better positioned than Williams, a former HR executive, to give HR leaders the big picture of this incredibly complex and still slowly maturing business. He will objectively describe the recent and current states of the market and what is happening with new contracts and those up for renewal, and will review the current top providers. He'll also tell attendees what's worked and what hasn't, and help them start thinking about various service-delivery alternatives. What You Still Need to Learn About Performance Management
After four years at the center of the HR technology stage, there is still so much more to learn when it comes to performance-management applications -- especially before deciding which one to acquire. For instance, how informed are people about the integrative nature of performance and what are the necessary touch points to succession, learning management, career development and pay-for-performance within the talent- management suite? Chris Howard, vice president of research at Bersin & Associates, publisher of the ground-breaking 300-page report, Talent Management Suites, will share his thoughts on this question and others. Co-Located Event for HR-XML
HR-XML's 2008 Global Partnering and Integration Summit will be co-located in Chicago for the two days right before the conference. Attendees can participate in both events at a special discount. The summit is the only event focused on partner integration, interoperability and business-system agility in the rapidly evolving fields of HR services. For event details and to register, visit www.partneringsummit.com.
July 1, 2008 Copyright 2008© LRP Publications |
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