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Issue
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March 16, 2007
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Cover Story
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The Transformation
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Features
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Over There
By Grae Yohe
When it comes to offshoring HR services, the benefits can go beyond cost savings. However, the issue must be approached delicately with employees.
MORE
Also:
Is it Offshoring or Outsourcing?
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Taking Charge
By Tom Starner
HR leaders who want their outsourcing ventures to go well should be prepared to hold themselves -- not just their vendors -- accountable for success.
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The Blame Game
By Julie Cook Ramirez
With a record number of HR BPO deals on the books, questions arise over client satisfaction and needed improvements.
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Also:
To BPO Or Not?
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Avoiding the Trap
By John Haworth and Michael Steinig
When negotiating a recruitment-process outsourcing agreement, HR leaders should never forget that RPO is fundamentally different from other forms of outsourcing.
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Laying the Groundwork
By S. David Wegner and Andrew T. Mechavich
Thinking about outsourcing? Two experts offer their advice on how you should go about selecting vendors -- and what you should watch out for.
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Departments
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